DNA Scientific Support Center
Welcome to the DNAScientific.com Support Center.
Our mission is to enable science through high-quality laboratory equipment, chemicals and biochemicals, and scientific articles.
If you need assistance of any kind, this page provides guidance and support information.
Quick Navigation
- General Support
- Laboratory Equipment
- Chemicals & Biochemicals
- Scientific Articles
- Orders & Shipping
- Account Help
- Contact Information
Frequently Asked Questions (FAQ)
What does DNA Scientific provide?
DNAScientific.com specializes in:
- Laboratory equipment and instruments
- Research chemicals, reagents, and biochemical products (including enzymes)
- High-quality scientific articles and educational content
We support students, researchers, and laboratories with materials and scientific knowledge.
How can I contact DNA Scientific support?
All inquiries can be sent to our single central support channel:
info@dnascientific.com
We route your message internally to the correct team.
Can you help me choose chemicals, reagents, or enzymes?
Yes. We assist with:
- Purity grades
- Storage conditions
- Technical specifications
- Safety information
- Application suitability
Send your question to: info@dnascientific.com
H3: Do you provide SDS and technical data sheets?
Yes. You may request Safety Data Sheets (SDS), Certificates of Analysis (COA), and technical documentation for any product.
Request documents at: info@dnascientific.com
I need help with laboratory equipment selection.
We can advise on specifications, compatibility, usage recommendations, and more.
Contact: info@dnascientific.com
I found an error or issue in a scientific article.
Please include the article title, link, and a brief description of the issue.
Report corrections to: info@dnascientific.com
Can I request specific scientific topics or explanations?
Yes. We accept topic suggestions and scientific content requests.
Send the details to: info@dnascientific.com
How can I track my order?
After shipment you will receive tracking details by email.
If you need an update, contact: info@dnascientific.com
How do I request account or data deletion (GDPR)?
To delete your account data or unsubscribe from communications, email:
info@dnascientific.com
Requests are processed within 48 hours.
Scientific Article Support
We provide clarification, corrections, and guidance on topics including:
- Molecular biology and genetics
- DNA structure and function
- CRISPR and gene editing
- Enzymatic reactions
- Biotechnology techniques
- Research methodology
For all scientific content questions: info@dnascientific.com
Chemicals & Biochemicals Support
We support inquiries involving:
- Chemical selection
- Reagent compatibility
- Enzyme activity and storage
- Research application questions
- Technical product documentation
Contact: info@dnascientific.com
Laboratory Equipment Support
Assistance includes:
- Equipment specifications
- Usage and setup guidance
- Replacement parts
- Maintenance information
For support: info@dnascientific.com
Contact Support
All support requests should be sent to:
We will forward your request internally to the appropriate department.
Our Commitment
DNA Scientific aims to support the scientific community with reliable products, accurate information, and responsive service.
By unifying our support channels, we ensure that every inquiry is handled quickly and professionally.